Bye Bye ATT
In our common theme of AT&T bashing here on WassupJose because of their consistently bad performance and customer support, Apple may be giving them the ax on their exclusive access to the iPhone.
Recently my wife and I have been considering canceling our phone accounts with ATT because we can't catch a break on any pricing with the iPhone. We use less than 100 minutes a month yet pay for 600+. Yet at the same time we only have a measely 200 text messages and when my wife txt's me I get dinged for the IM against my total test message count. So every txt to my spouse is double the price. Bummer.
I'll be looking forward to jumping ship as soon as possible. ATT has already garnered so much ill will with me that a competitive plan wouldn't be enough to keep me around. I can't wait!
September 1st, 2009 - 10:01
I am counting down the days I do not have to have ATT too. They are the WORST service provider I have ever had. They make owning my iPhone so frustrating with their spotty service in the middle of one of the largest cities in America.
Tick tock tick tock ATT…your day of reckoning is coming!
September 1st, 2009 - 10:15
I totally agree! What really gets me is that item about dinging you for incoming and outgoing messages: it was what finally decided me to move away from AT&T, which I will do as soon as my contract is up.
September 1st, 2009 - 10:27
Cell phone plans are fairly uniform throughout the industry. To get what you are looking for would require a “pay as you go”. I have a work phone from Verizon and personal phone from ATT. While I agree that the Verizon phone has better coverage, there are many places that ATT provides me better coverage and in my personal experience, I will take ATT customer service any day over Verizon. I have found Verizon to be very inflexible and uncooperative, even on a business account.
September 1st, 2009 - 11:07
I agree that ATT could use some better pricing, and that the iPhone should jump ship, but do you know about ATT’s 59.99 family plan? My husband did all the research and when we went to the Apple store to get our iPhones, they didn’t know anything about it. We went to an ATT store and got the 59.99 plan (550 minutes) with the required data plan and unlimited txts (which of course is BS since txts are data) and we pay about 180 a month, taxes included.
September 1st, 2009 - 14:36
If you knew you only used 100 minutes a month, why did you pay for the 600 minute plan, and not get the 450 minute plan? For that matter, why get any high-minute plan? Why not buy a Go-Phone if you use the phone so infrequently? You chose the 600 minute plan just to get the iphone, so live with your choices. Stop looking for others to blame your poor planning on.
September 8th, 2009 - 08:57
Abe you’re right. I pay a premium price for the iPhone and I knew that going in. My beef with ATT is mostly over the monopoly they hold over the service which is limiting my options to negotiate with them. When I bought the original iPhone the lowest plan they had was the 600 minute plan. I signed up because I liked the phone so much. It was a game changer. The issues that bother me as Cyn points out is that I have an unlimited data plan, but SMS messages get counted separately (double for SMS to my wife). ATT closes up alot of their options for the iPhone users, so I don’t get the same flexibility that other users gets.
Though as Mike points out large companies generally all fall through the customer service hole and there’s not much we can do about it. People with Verizon switch to ATT because of the crappy service and vice versa. Opening the iPhone up to other carriers will create a competitive pricing model for the phone that I’m looking forward to.