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Notebook Crush

This evening, I picked up two of the HP notebooks that I sent in for service. Well, one box is crushed on one side. It looks like someone bounced it, kicked it, and then pile drove the box for good measure. Nothing is ever as easy as it should be, is it?

The FedEx employee commented that I could check the contents if I desired. She went on to state that the boxes are usually packed well and there should be no problem. WTF! The box is crushed on one side.

Do the morons working in the warehouses NOT know how to handle boxes? I guess I should lower my standards and just be glad the notebook was returned. I am not opening the box until I take pictures of the damaged carton. In case, I need to file a claim.